4.10.10

Branding is bullshit


As a graphic designer who designs logos and moving images, I do not claim to brand. I create visual identity. Hopefully the identity accurately and effectively represents the organization it was created for. It may contribute to the public’s reaction to the organization, but ultimately, it’s simply the packaging of the sensory components of the consumers’ experience.

The idea of defining a brand as a key to business success is a hollow and, I think, futile endeavor. In spite of how you look or behave, public opinion will shape your brand. I believe that to focus on control of an organization’s brand is a waste of time and effort. Focus on quality products, a positive work environment and exemplary service before, during and after the sale. Your brand will be shaped by that.

More at XK9.

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